Frequently asked questions
About Us
Founded in 2022, Tan Thann Gift is built by a vibrant, creative team. We firmly believe gifts connect people’s emotions, stick to premium material selection and fine details, to help you deliver sincere love on every special day. Every gift here carries exclusive care and warm stories.
Do you include gift receipts?
No need to worry - our parcels never include prices, either on the products or on the packing slip. This means your gift can be sent directly to your loved one, beautifully packaged and ready to impress, without the need to intercept or remove any price details.
When will my order be dispatched?
We strive to process and dispatch all orders as swiftly as possible, typically within two working days.
What is your returns policy?
- If 30 days have gone by since your delivery, unfortunately we cannot offer you a refund.
- Goods must be in suitable packaging and in perfect, resalable condition.